Welcome to The[Pant]Pro·ject. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these terms. If you do not agree, please discontinue using our website.

1. General Conditions

The[Pant]Pro·ject operates an online store offering fashion products. We reserve the right to refuse service, restrict access, or cancel orders where reasonably necessary and permitted by applicable law.

You agree not to use our website for any unlawful purpose or violate any applicable laws while using our services.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are under the age of majority, you should use our services with the involvement of a parent or legal guardian, where required by law.

3. Products and Descriptions

We make reasonable efforts to display our products, images, colours, sizes, prices, and descriptions accurately. However, colours and appearance may vary depending on your device or screen settings.

Product availability, designs, and descriptions may change without prior notice. We will make reasonable efforts to ensure that the product delivered matches its description and applicable consumer requirements.

4. Pricing and Offers

All prices are displayed in Indian Rupees (INR), unless stated otherwise. Product prices, discounts, promotions, and shipping charges may change from time to time.

Promotional offers may be subject to specific conditions, availability, eligibility, and validity periods. Any applicable charges will be communicated during checkout, subject to applicable law.

We reserve the right to correct genuine pricing or listing errors. If an order is affected by a material error, we may contact you to resolve the issue or cancel the order and arrange any refund due in accordance with applicable law.

5. Orders and Order Acceptance

Placing an order constitutes a request to purchase the selected products. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.

We may need to verify order details before processing. Orders may be declined or cancelled for legitimate reasons, including product unavailability, suspected fraudulent activity, incorrect information, or material listing errors, subject to applicable law.

If payment has already been collected for a cancelled order, any refund due will be processed through the applicable refund method.

6. Payment and Cash on Delivery

We may offer Cash on Delivery (COD) on eligible products, locations, and orders. COD availability may depend on courier coverage and order verification.

Where online payment options are available, payments may be handled by third-party payment providers. Their terms and privacy policies may also apply.

Customers are responsible for providing accurate payment and order information and completing any payment obligations associated with their orders.

7. Shipping and Delivery

Orders are generally processed within 1–2 business days, and estimated delivery is typically 3–7 business days after dispatch, depending on the delivery location, courier service, and other circumstances.

These are estimates, not guaranteed delivery dates. Delays may occur because of weather, logistics disruptions, incorrect addresses, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number. Any additional charges or consequences arising from incorrect details or failed delivery attempts will be handled in accordance with our applicable policies and the law.

8. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, which should be read alongside these Terms of Service.

Eligible return requests should generally be submitted within 7 days of delivery, subject to the conditions and exclusions described in that policy.

If a product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide your order details and supporting photographs where possible.

Nothing in these terms limits any consumer rights available under applicable law.

9. Cancellations

If you wish to cancel an order, contact us as soon as possible. Cancellation requests may generally be considered within 24 hours of placing the order or before dispatch, whichever is earlier, subject to the circumstances and applicable law.

An order that has already been dispatched may not be eligible for ordinary cancellation, but you may contact us for assistance under our applicable return and refund policy.

10. Customer Responsibilities

When using our website, you agree to:

·          Provide accurate and complete contact, billing, and shipping information.

·          Use the website only for lawful purposes.

·          Avoid fraudulent orders, payment abuse, or misuse of promotions.

·          Avoid interfering with website security or functionality.

·          Respect the intellectual property rights of our store and other parties.

We may take reasonable action against misuse of our services, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, the website's branding, logos, written content, graphics, design elements, and other original materials are owned by or used with permission by The[Pant]Pro·ject or the relevant rights holders.

You may not copy, reproduce, distribute, modify, or commercially exploit protected materials without prior authorization, except where permitted by law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, analytics tools, and courier providers.

We do not control independent third-party websites or services and are not responsible for their separate terms, policies, or practices. Your use of those services may be subject to additional conditions imposed by their providers.

13. Limitation of Liability

To the extent permitted by applicable law, The[Pant]Pro·ject will not be responsible for indirect or consequential losses arising from the use of our website or temporary service interruptions.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights or remedies for defective or misrepresented products.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website, fraud, or deliberate violation of these terms, where such responsibility is legally enforceable.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and share personal information.

Please review the Privacy Policy before placing an order or providing personal information.

16. Changes to These Terms

We may revise these Terms of Service from time to time. Updated terms will be published on this page with a revised date.

Changes will apply as permitted by applicable law. Your continued use of the website after revised terms are published constitutes acceptance of those changes where legally valid.

17. Governing Law and Disputes

These Terms of Service are governed by the applicable laws of India. Disputes will be handled by the appropriate courts or dispute-resolution bodies with jurisdiction under applicable law.

Nothing in this section takes away any mandatory consumer rights or remedies available to customers.

18. Contact Information

For questions about these Terms of Service, orders, or our products, contact us:

Store Name: The[Pant]Pro·ject
Email: support@thepantproject.com
Phone: +91 7289877349
Address: Secunderabad Railway Station Road, Bhoiguda, Hyderabad, Telangana – 500003, India
Customer Support Hours: Monday to Saturday, 10:00 AM–7:00 PM IST
Sunday: Closed